Frequently asked questions
Are your products safe for all skin types?
Our products are made to suit most skin types. However, we recommend doing a patch test before full use, especially for sensitive skin.
How long does delivery take?
Orders are usually delivered within 3–7 business days, depending on your location
Can I change or cancel my order?
Orders can be changed or cancelled before dispatch. Once shipped, changes may not be possible.
What should I do if I receive a damaged item?
If your item arrives damaged, contact us within 24 hours with your order number and clear photos. We’ll help resolve it quickly.